Quality Improvement 2023/2024 ⮕

Our Approach

At Elm Grove Living Centre, we understand the importance of individualized care. Our team of professional caregivers is dedicated to meeting each resident’s unique physical, emotional, and social needs.

Our Mission

To provide a comfortable home where residents receive personalized care of the highest quality in a safe, caring and respectful environment.

Our Vision

In collaboration with our community partners, Elm Grove will use best practices and innovative solutions to assist our residents to achieve their optimal well being. Elm Grove will utilize our expertise and knowledge to become recognized experts in the provision of mental health care within the long term care setting.

Our Values

Respect

Valuing the dignity, diversity and uniqueness in our residents, staff, families, volunteers and community partners.

Resident Centred

Resident satisfaction and well-being is at the core of what we do.

Empathy

Actively listening, understanding and valuing each others’ needs and experiences to achieve optimal outcomes.

Collaboration & Partnerships

Using our strong community partnerships and multi-disciplinary team approach to ensure a seamless continuum of care and services to meet and exceed the needs of our residents.

Innovation & Education

Utilizing best practices and a philosophy of continuous learning to empower our staff to provide personalized care of the highest quality.